FAQ Page

FAQ Page

Explore Your Questions

If you use two wallets, you can connect either one to the marketplace depending on which assets you want to manage or trade. The marketplace will interact with the currently connected wallet, so make sure to switch wallets in your wallet app (like MetaMask) before listing, buying, or managing items. Only one wallet can be active at a time, but you can switch between them anytime.

Yes, manual deposits are supported. You can transfer assets directly to your wallet address from an external source (like another wallet or exchange). Once the transaction is confirmed on the blockchain, your balance will automatically update on the marketplace. Please double-check the correct network and wallet address before making a manual deposit.

To withdraw money, simply transfer your funds from your connected wallet to an external wallet or exchange of your choice. Since your assets are held in your own wallet, you have full control—just use your wallet app (like MetaMask) to send the funds. Make sure to select the correct network and double-check the recipient address before confirming the transaction.

Your ranking is based on your activity and reputation within the marketplace. You can improve it by consistently buying, selling, and receiving positive ratings from other users. Participating in promotions, completing verified transactions, and maintaining a high trust score also help boost your rank. Check your profile for specific milestones and tips on how to level up.

Our referral system has multiple levels that reward you for inviting others to the marketplace. When someone signs up using your referral link, they become your Level 1 referral. If they refer someone else, that person becomes your Level 2 referral, and so on. You earn a percentage of the marketplace fees or rewards generated by your referrals, depending on their level. The higher your referral level and activity, the greater your potential earnings.

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